AI workflows for mortgage brokers

Sastre builds tailored workflows for mortgage brokers that use AI inside the software you already run, so document requests, file status updates and lender follow ups get handled while your loan officers approve what borrowers see.

Works inside platforms like AppFolio, Yardi, Buildium and Rent Manager

Some of what we set up for property teams

Call follow through

Call notes are written to the right tenant, owner or vendor record.

Maintenance intake

Maintenance requests are sorted by the urgency rules you set and drafted into work orders, and emergencies go straight to your on call contact.

Owner reporting

Monthly owner updates are drafted from your financials for a manager to approve.

Renewals and balances

Renewals, late balances and vendor follow ups are tracked against the dates your team sets.

Vendor coordination

Vendor updates are matched to work orders, and your team gets a nudge when a job stalls.

Answers for your staff

Staff policy questions are answered from your own documents.

What changes with Sastre

Without Sastre

The voicemail waits until someone checks it in the morning.
Someone retypes it and hunts for an available vendor.
The tenant calls back to ask whether anyone is coming.

With Sastre

The call is summarized on the tenant record as soon as it ends.
A work order for your vendor is drafted, and a manager approves it from an email in one click.
The tenant gets a text with the visit time.

Some of the software we connect for property teams

All platforms

Results you can check every month

We agree on how each result is measured before launch and report it to you in your monthly report.

Calls with notes

We track share of calls logged on the right record.

Follow ups on time

We track promised callbacks closed by their due date.

Time to work order

We track minutes from a report to an open work order.

Hours returned

We track staff time no longer spent on data entry.

Questions property teams ask us

Can AI log calls into our property software?

Yes. Each call is summarized on the matching record, with next steps attached.

Does this work with the platform we already use?

Usually, yes. The workflow stays the same, and we confirm what your plan allows before we build.

Who approves what gets written to our records?

Your team, until you decide a step can run on its own.

How is tenant and owner data protected?

Each workflow gets only the access it needs, your data stays out of model training, every action is written to an action log, and you own everything we build.

What happens if a draft is wrong?

Your team edits or rejects it from the approval email, and every action stays in the action log.

Will this replace anyone on our team?

The workflows take over the copying, chasing and retyping, and your team keeps every decision and every customer relationship.

Related industries

Bring us the call your team dreads logging.

Book a working session