Zoho CRM AI integration

Sastre connects Zoho CRM to the rest of your tools and uses AI to handle leads, deals and follow ups, with your team approving every change.

Deal, Megan Foster renewal

Drafted for Zoho CRM
Today, 10:42Call note added. Budget approved, wants a start date in May.
Today, 10:43Next step drafted: send the revised proposal.
Due FridayFollow up email drafted in your tone.
ApproveEdit
Illustrative example

Some of what we build on Zoho CRM

Call notes on the deal

We write call and meeting notes to the right contact and deal for your reps to approve.

Lead routing

We enrich new leads and route each one to the right rep, using routing rules your team sets.

Follow ups in your tone

We draft follow up emails in your tone, and your reps approve each one before it goes out.

Monday pipeline

Every Monday, your team gets a pipeline summary that lists the deals gone quiet.

Meeting prep

Before each call, your rep gets a short brief on the account.

Clean records

We flag duplicates and missing fields for your team to review.

How we connect to Zoho CRM

Each account allows different access, so we confirm yours in the workflow map and design around it.

Official API

On plans that include API access, approved updates post straight to Zoho CRM.

Reports and exports

Where the API is closed or limited, scheduled reports and exports supply the data, and we queue each change for your team to enter.

Approved automation

Where neither works, we use browser automation that your team approves step by step.

Some tools we connect to Zoho CRM

Questions about Zoho CRM and AI

Can you connect AI to Zoho CRM?

We start with the official API on plans that include API access, then use scheduled reports and exports, and use browser automation your team approves only where neither works.

Can AI keep our CRM up to date?

Yes. Notes, next steps and fields are drafted from calls and email, and your reps approve them.

Does my team still approve changes?

Yes. Anything that writes to Zoho CRM, reaches a customer or moves money waits for your team’s approval until you decide a step can run on its own.

Do we need to change how we use Zoho CRM?

No. We build around the way your team already works.

Let’s tailor Zoho CRM to the way your team works.

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